These Privacy Policies cover the Personal Data that Factor obtains from the User when using its services and products or other types of interaction with Factor, including access to the website https://factor.ec or mobile applications.
1. Information collected and controlled
Factor only collects the information it really needs. Some of that information is obtained when the User registers, requests customer service, or purchases a service or product. Name and contact information are stored, but credit card numbers are not stored.
When you visit one of our websites or use our software, we automatically record certain basic information, such as how you arrived at the site, where you navigated within it, and what features and settings you use. We use this information to improve our websites and services and to drive the development of new products.
Sometimes we receive information indirectly. If you inquire about our products through one of our referral programs or reseller partners, or log into one of our products through an authentication service provider such as Google, they will pass your contact information to us. We will use that information to complete the request you made. If you interact with our brand on social media (for example, like, comment, retweet, mention, or follow us), we will have access to your interactions and profile information. We will still have that information even if you later delete it from the social media site.
2. What we do with your information
We use your information to provide the services you have requested, create and maintain your accounts, and monitor for unauthorized activity on your accounts. We also use it to communicate with you about the products you are currently using, your customer service requests, new products you might like, opportunities for you to send us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our websites and services.
You may opt out of certain types of information use either by not providing the information in the first place or by opting out later. You may also disable cookies to prevent your browser from providing information to us, but if you do so, certain features of the website may not function properly.
We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (such as developers, service providers, and distribution partners), they must have appropriate security measures in place and a valid reason for using your information, usually to provide services to you.
We retain your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize or isolate your information, as appropriate.
3. Generalities
There are some limitations to the privacy we can promise you. We will disclose personal information if necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect the safety of our users.
4. Changes in privacy policies
We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy becomes effective.